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| The Balanced
Scorecard Workshop: |
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from
Design
to
Implementation
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| Objectives |
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| This
workshop introduces the concept of the Balanced Scorecard (BSC) and
the methodology in building an actual BSC, in realising organisation’s
vision and strategy into actions.
It also provides participants with a step-by-step guide to
implement a BSC, through interactive activities and hands-on practices. |
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| Outline |
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- Introduction
to the Balanced Scorecard
- Local
BSC successful cases
- Methodology
in building a BSC: analysing stakeholders?needs and expectations;
defining value, vision and mission; defining strategy, strategic
goals and key performance indicators (with activities)
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Developing
4 perspectives of performance measures: financial, customer, internal
process, learning & growth
- Introduction
to the BSC implementation cycle
- Using
BSC to manage performance and close performance gaps (with case
study)
- Cascading
BSC measures to teams / individuals
- Workshop
on aligning BSC measures with team’s objectives and results
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Coaching
for improved performance (with role play)
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| Outcomes |
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| After
the workshop, participants will be able to: |
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- Understand
the concept of the Balanced Scorecard and its implementation
- Develop
appropriate performance measures
- Build
and implement their first Balanced Scorecard
- Play
their parts in the drive for accountable and effective performance
at the team / individual level
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| Tutor |
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K.Y. Law
BA, M.Ed., Sr.MASQC, IRCA Registered QMS 2000 Lead
Auditor, Assessor - 2002 HK Awards for Industry : Quality |
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| K.Y.
Law, Founder & Managing Director of The New Strategy Management
Consulting Ltd, is one of the forerunners in Hong Kong and mainland
China in assisting various organisations to implement the Balanced
Scorecard.
His consulting experience spans from government departments
and public utilities to non-profit making organisations and commercial
set-ups.
His more well-known clients for BSC include: KCRC, Sheng Kung
Hui Welfare Council, Giordano. |
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| Recognition |
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| Each
successful participant will be awarded a Certificate of Achievement.
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| Medium of Instruction |
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| Cantonese,
with English handouts |
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| Duration |
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| 1 day Introduction and 2
days workshop. For Date & Time, please refer to our Training
Schedule |
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| Venue |
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| The Regal Kowloon Hotel,
TST East |
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| Fees |
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| For
1 day Introduction HK$1,800 |
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| For
2 days Workshop HK$3,850 |
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- Including
tuition, workshops, a comprehensive set of handouts and certificate
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| Special Discount: HK$1,600
& $3,080 |
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- Enroll and make
payment 1 month before
course commencement ; OR
- Two
or more participants registering the same course from the
same company at the same time.
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| Back to Training |
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| The above workshop can be
arranged in an in-house basis. For enquiries, please contact
us by
e-mail or by phone at (852) 2781 2112. |
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TQC Development
Centre Ltd. All rights reserved 2000-2003.
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